Our Company
The People Behind
Solwen
We are a small, purposeful team committed to making home-based elderly care in Taipei something families can rely on with confidence.
← Back to HomeOur Story
Founded on a Simple Observation
Solwen began when our founder, watching her own grandmother navigate a quieter, less mobile version of daily life in a Taipei apartment, realised how much a trained, patient presence could change a senior's experience of an ordinary Tuesday.
The question was not whether care was needed — it often clearly was. The difficulty for most families was finding someone trustworthy, skilled, and genuinely kind enough to fill that role without disrupting the household or diminishing the elder's sense of dignity and independence.
Solwen was built to answer that question carefully. We started with a small, carefully selected group of aides trained not only in practical assistance but in the quieter art of companionable presence — being there without hovering, helping without taking over.
Our Mission
To make dependable, respectful in-home care accessible to elderly residents of Taipei — so that aging at home remains a real and comfortable option for families across the city.
Our Vision
A Taipei where no senior feels isolated or unsupported at home — and no family has to choose between their own commitments and their loved one's wellbeing.
Our Values
Patience. Honesty. Consistency. We hold these above speed, scale, or profit — because the people we serve have earned the right to expect nothing less.
The Team
Faces Behind the Care
A small, dedicated group united by a shared belief that elderly care done right looks like genuine human attention — not a checklist.
Lin Chia-Yu
Founder & Director
Lin established Solwen after a decade working in social welfare services across northern Taiwan. She oversees every aspect of care quality and family communication.
Chen Wei-Ting
Care Coordinator
Wei-Ting matches families with the right helpers and manages scheduling with the kind of careful attention that makes continuity possible even in complex arrangements.
Huang Ming-Jie
Senior Care Lead
Ming-Jie leads aide training and conducts in-home assessments. His background in occupational therapy shapes how Solwen approaches mobility and daily routine support.
Our Standards
How We Maintain Quality
Every step of our process reflects a commitment to care that is safe, consistent, and genuinely respectful of the individual.
Background Verification
All aides undergo thorough background checks and personal reference verification before joining the Solwen team. Trust is established before the first visit.
Structured Training
Aides complete a structured onboarding programme covering elder mobility, respectful communication, household safety, and basic emergency response awareness.
Regular Supervision
Care coordinators conduct periodic check-ins with both the aide and the family to address any concerns early and ensure the arrangement continues to work well.
Confidentiality
All information shared about the senior and their household is treated with strict confidentiality. Aides sign clear privacy agreements before service begins.
Open Family Communication
We maintain a clear line of communication with the family throughout. Observations, changes in routine, and any concerns are shared promptly and honestly.
Ethical Service Principles
Solwen operates within Taiwan's elder care guidelines and upholds the individual's right to privacy, autonomy, and dignified treatment at all times.
In-Home Elderly Support in Taipei
Solwen operates from Xinyi District and provides elder care services to families across Taipei. Our team focuses on home-based support — the kind that keeps seniors in the environment they know and love, surrounded by familiar surroundings and their own routines.
Taiwan's population is aging steadily, and many families find themselves managing careers and household responsibilities alongside the desire to support elderly parents or grandparents. Solwen exists to help bridge that gap with trained, reliable helpers who show up, listen, and adapt.
Our services range from a few hours of daytime companionship each week to full continuous-care arrangements. Each engagement begins with a conversation — no forms, no obligations — just an honest discussion of what your family needs and what Solwen can provide.
Interested in Learning More?
We are happy to talk through your situation at a pace that feels comfortable. There is no pressure and no commitment required from the first conversation.
Reach Out to Us